Jenn McClain-De Jong

SVP eCommerce & Alternative Channels
The Limited Stores
Jenn McClain-De Jong is the SVP of E-commerce and Alternate Channels  for The Limited.  Under e-commerce, she is responsible for merchandising, financial forecasting/P&L, website platform, base photography, online marketing, fulfillment and call center.  Prior to joining The Limited, Jenn spent time at Chico’s FAS and Ann Taylor overseeing Online Marketing and Analytics.  She has her MBA from McCombs School of Business at The University of Texas and her BS from Quinnipiac University.  In her spare time, she loves spending time with her husband, son, and Arabian show horses.

09:05 Market Share Keynote Panel Discussion: Gaining Market Share In Today’s Rapidly Changing Retail Environment

Growing in a highly commoditized, saturated market is no easy feat, even for top online and multi-channel retailers. Each of our executive panelists has a unique growth story to share, as they’ve identified how to maximize the tools at their disposal. This session details how you can grab share from your competitors, no matter how large or small your company is.

• Review your organizational structures (why and how) as you continue to grow
• Look at today’s competitive environment (how to become a leader in your vertical)
• Enable holistic views of your customers
• Align customer experiences (or differentiating them) depending on your channel strategy